.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Study Innovation Award for Artificial Intelligence Contact Centers as well as called an Innovator in pair of Aragon Research Entire world reports: AI Agent Platforms in the ICC, 2025, and also Intelligent Call Center, 2025. The business was acknowledged as the most strategic seller in the artificial intelligence Broker Platforms report.At the primary of Five9’s technology is their eyesight for The brand-new CX, where AI Professionals as well as AI-empowered Human Agents work together to provide hyper-personalized customer knowledge. The firm recently introduced brand new improvements including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use technology in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Investigation World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Representatives AI et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually additionally called an Innovator in The Aragon Investigation World for AI Representative Operating Systems in the ICC, 2025 and Aragon Investigation World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has actually been actually called a victor of the 2024 Aragon Research Study Advancement Honor for AI Connect With Centers. In addition, Five9 has been named an Innovator in two Aragon Research Planet documents: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Investigation emphasizes Five9’s setting as a leader in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 file roles Five9 as the absolute most
key seller ranked in
the record, identifying Five9 s key sight for AI-driven advancement in CX. At the core of the advancement is Five9’s perspective for The brand new CX where AI Brokers as well as AI-empowered Human being Agents team up to deliver hyper-personalized, easy consumer expertises. By enabling services to provide transformative client interactions while reducing costs and also improving productivity, Five9 is setting new specifications for AI-powered answers in the call center sector.
AI is fundamental for producing awesome customer expertises, and our company are actually honored to become determined through AragonAnalysis as impressive for our attempts to drive the smart contact facility ahead, claimed Jonathan Rosenberg, Chief Innovation Policeman as well as Chief of AI, Five9. Our focus has actually been actually, and also will certainly remain to be, assisting organizations provide those experiences along with easy-to-use tools as well as capacities. Along with each brand-new technology, our team take a step forward for both Five9 and also for the business as a whole.
The Aragon Research study Technology honor identifies companies leveraging visionary use of innovation to certainly not simply conform as markets change, however to definitely interfere with as well as inform just how their markets are going to progress. Five9 was actually formally shown along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors ceremony.Five9’s dedication to advancement, particularly its own eyesight for mixturing artificial intelligence Agents and AI-empowered Human Agents, is setting a brand new requirement for exactly how companies can provide hyper-personalized as well as smooth consumer experiences, mentioned Jim Lundy, Founder, CEO as well as Lead Professional, Aragon Analysis. This honor and also report id builds on Five9’s devotion to providing AI technologies for CX.
Previously this year, the provider introduced brand new innovations, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that transform the technique firms move toward CX, steering far better outcomes for each customers and representatives. About Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, gives a thorough room of options to electrical power AI-elevated client experiences that deliver better company outcomes as well as Deliver Delight to CX.
Our unified cloud-native offering enables hyper-personalized customer experiences as well as even more enabled staff members, bring in every consumer communication more connected, easy, and individual. Counted on by 2,500 +clients as well as 1,400+ partners internationally, Five9 unites the energy of AI, our platform, as well as our individuals to drive AI-elevated CX.To find out more, go to www.five9.com. Involve along with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Civil liberties Booked.
The recognition of an Aragon Research study honor champion is actually not a recommendation by Aragon Research study of any kind of merchant, product, or solution. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors performed Five9( FIVN) gain in 2024 from Aragon Research? Five9 won the 2024 Aragon Research Innovation Honor for Artificial Intelligence Connect With Centers as well as was called an Innovator in pair of Aragon Research Entire world files: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025.
What brand-new AI items performed Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to change consumer adventure monitoring.How does Five9’s( FIVN )NEW CX sight influence customer care? Five9’s brand-new CX vision mixes AI Brokers with AI-empowered Individual Representatives to deliver hyper-personalized, simple clientexpertises while reducing prices as well as enhancing effectiveness.
What was Five9’s( FIVN) calculated job in the Aragon Research study Planet 2025 report? Five9was placed as the absolute most calculated seller in the artificial intelligence Representative Platforms in the ICC, 2025 report, realizing their calculated eyesight for AI-driven innovation in CX. When performed Five9( FIVN) receive the AragonStudy Innovation
Award
?
Five9 was formally introduced with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.